General terms and conditions of sale
ARRIVAL TIME : 14H00
TIME OF DEPARTURE : 11H00
REFUNDABLE SECURITY DEPOSIT:
A security deposit of EUR 50 is required upon arrival. It must be paid by
credit card. The refund should be made on the day of your departure. The deposit will be fully refunded upon your arrival.
will be fully refunded to your credit card, if no damage has been found by the establishment.
by the establishment.
CHILDREN'S REQUIREMENTS:
All children are welcome.
Children 6 years of age and older are considered adults in this facility.
To see rates and information associated with your group size, please add the number of children you are traveling with to your search.
the number of children you are traveling with and their ages.
CRIBS AND EXTRA BEDS REQUIREMENTS :
0 - 1 year
Over 2 years old
Supplements are not automatically calculated in the total amount of the reservation
on the website and must be paid separately directly to the establishment.
The maximum number of extra beds and baby/child beds depends on the accommodation you choose.
you choose. Please check the maximum occupancy of the accommodation you select.
All cots and extra beds are subject to availability.
AGE RESTRICTION:
Guests must be at least 18 years old to check in.
PETS:
Pets are allowed (an additional fee may apply).
GROUPS:
Baby cot on request
Extra bed on request € 11,50 per child per night
Extra bed on request € 11,50 per person per night
Reservations for more than 5 rooms may be subject to special conditions and additional charges.
additional charges.
CARDS ACCEPTED BY THIS HOTEL :
MASTER CARD VISA AMEX CHEQUES VACANCES
Hotel Porte Mars Reims Gare center accepts these cards and reserves the right to temporarily block a certain amount on your card before your arrival.
temporarily block a certain amount on your card before your arrival.
GENERAL CONDITIONS OF SALE
The present general conditions of sale apply to all reservations made by
by a client, subject to the special conditions applied for certain rates and excluding
reservations made for a group of people with more than 10 rooms.
Unless otherwise stated, the prices indicated on this site are inclusive of VAT per room and per night, for a number of
per room and per night, for a given number of persons per room and for the date
chosen date.
Breakfast is, unless otherwise stated, optional, to be paid on site at the hotel or when you make your
reservation.
The tourist tax is not included in the room rate. It is charged per person and per night
It is charged per person and per night and must be paid on site at the hotel.
Unless otherwise specified in the special conditions of certain rates presented below, the reservation may be cancelled.
Unless otherwise specified in the special conditions of certain rates presented below, the reservation can be cancelled by the client until 4 pm the day before arrival, by fax,
e-mail or directly on the website.
The hotel will charge the first night's stay to the client:
- if he/she does not take possession of his/her room on the scheduled day without having cancelled before 4:00 p.m. on the day
the day before his arrival day
- if he cancels his reservation on the day of his arrival
- if he/she leaves the hotel on the day of his/her arrival
The reservation takes effect from 2 p.m. on the day of the client's arrival and ends at 11 a.m. on the day of
on the day of departure.
The reservation is confirmed after registration of the type of credit card, the credit card number of the
card number, the expiry date of the card (valid on the date of the client's stay) and the name
and the name written on the card. If there are no rooms available at the hotel on the arrival of the
rooms available at the hotel, or in case of force majeure, the hotel reserves the right to provide
to provide accommodation outside the hotel in the best possible conditions. In this case,
the expenses inherent in the transfer
will remain the responsibility of the hotel and the clients will not be able to claim any compensation of any
of any kind and for any reason whatsoever.
The hotel may release itself from its obligations or suspend their execution if it finds itself unable to
impossible to ensure them due to the occurrence of an event beyond its control, as well as
or beyond its control, as well as in case of force majeure, and in particular in case of
total or partial destruction of the hotel, strike, disaster, fire, technical accident
or external technical accident and in general in case of any event that does not allow the proper execution of
proper execution of the service
